Effective Date: 24/09/2024

At Ficifolia Fragrances (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ficifolia.com (the “Site”) or use our services. By using the Site, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Data
When you voluntarily provide it to us (e.g., when making a purchase, signing up for our newsletter, or contacting us), we collect personally identifiable information such as your:

• Name
• Email address
• Phone number
• Mailing address
• Payment information

1.2 Usage Data
We may automatically collect information when you visit the Site, such as:

• IP address
• Browser type
• Operating system
• Pages viewed and time spent on the Site
• Referring website URLs

1.3 Cookies
We use cookies to collect information about your browsing behavior on our Site to enhance your experience. You can control cookie settings through your browser.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process transactions and send order confirmations;
• Provide customer support;
• Send marketing communications, updates, or promotions (you can opt out at any time);
• Analyze Site usage and improve our services;
• Protect our Site and users from security threats or fraud.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service Providers: We may share data with trusted third-party service providers (such as payment processors or shipping companies) to fulfill orders and improve your experience.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of [Your Company Name], our users, or others.

4. Data Security

We take appropriate measures to safeguard your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Rights

You have the right to:

• Access the personal data we hold about you;
• Correct or update inaccurate personal data;
• Request Deletion of your personal data;
• Opt-Out of receiving marketing communications.

To exercise any of these rights, please contact us at hello@ficifolia.com.

6. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting personal data.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to periodically review this page to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
hello@ficifolia.com